At Fitness Mogul, we take pride in treating our Mogulers like part of our fitness family. To help everyone get their fitness fix when desired, please read and our Policies and Rules to live by. We understand things come up so we allow one grace late cancellation/no show and this is why you are receiving this email, however you will be charged in the future for any further late cancellations/no shows as listed below.
Fitness Mogul enforces a strict cancellation policy for all of our services. If you have reserved a spot in a Fitness Mogul class or personal training session and fail to cancel in advance you will be charged a class/session or for EFT clients a cancellation fee of $10 for Pole Dancing classes and $5 for all others.
24 Hours for Private and Small Group Training
8 Hours for Pole Dancing
3 Hours for Fitness Classes
Pole Class Rules & Regulations
You must reserve your class with the studio prior to class as there are limited spaces. You must pay for your class prior to registration, if you need help picking out a package that best suites you please email Rachel at firstname.lastname@example.org for help *No Refunds*. *There is a 8 hour cancellation period. If you cancel 8 hours or less to the start time of your scheduled class you will be charged a class from your package, no exceptions!! There must be at least 3 people registered for class or there is a threat for class cancellation, this decision will be made 3 hours prior to start time and you will be contacted via text so make sure you have an accessible number on file. You must register at least 3 hours before class start time, if it sooner than 3 hours please call the studio to register but please understand that there may not be any spots left. If you are new arrive at least 10 minutes early, DO NOT BE LATE!! Class times and dates are subject to change.
*Please no jewelry, oil or lotion. Pole fitness attire: tank tops/tee shirt, capris/shorts or workout pants (no sweats or jeans) and bare foot or socks. Bring water.
All class registrations are done online via fitnessmogul.virtuagym.com by logging into your account. Utilize our computer in the studio or at home as well as on your cell phone. Voicemail messages left at the studio will not be honored. If there is "Wait List" room only for a class and you would like to attend please sign up for the waiting list and you will receive an email notification when someone unregisters and you were automatically registered in their spot, waiting list registrants will be automatically registered in the ordered they were registered on the waiting list. If you change your mind and no longer want to be on the waiting list please unregister so someone else has a chance to claim the spot, if you unregister from the waiting list less than 3 hours prior to the class start time you will NOT be charged as you weren't registered for the class! However if you are converted from the wait list to the class and do not show you will be charged a session or no show fee. There must be 3 people registered for a class or there is a threat for class cancellation, this decision will be made 3 hours prior to start time and you will be contacted via email so make sure you have an accessible email on file.
How to register for class:
1. Login to fitnessmogul.virtuagym.com and create an account, if you registered within the studio we will email you your log in information as a courtesy we will register you for (1) class only
2. Pick and purchase the package that best suites you
3. Register for the desired class
4. Contact us at email@example.com if you have any questions
How to unregister for class:
1. Log in to fitnessmogul.virtuagym.com under your account and click on the class that you are registered for. If you cannot access your account to cancel please email us at firstname.lastname@example.org to cancel – DO NOT CALL the studio as we may not be available to take your call
Purchase & Refund Policy
Classes and instructor assignments are subject to change. Pricing is subject to change without notice. All class packages are non-transferable and non-refundable; there are no exceptions. Single classes and 10 class series packages expire 4 months from date of purchase. 4 pole class series packages expire 4 months from the date of purchase. 8 pole class series packages expire 8 months from the date of purchase. Monthly unlimited packages expire one calendar month from date of activation. Monthly unlimited packages are activated at the time of the first class attended as part of that package.
When you visit Fitness Mogul’s Website or Fitness Mogul’s scheduler, with the help of our third party authorized agents, we collect certain anonymous information about your visit. For example, we may monitor statistics such as the number of people that visit our site, peak hours of visits, which page(s) are visited on our site, from which domain our visitors come (e.g., google.com, yahoo.com, etc.), and which browsers people use to visit our site (e.g., Firefox, Microsoft Internet Explorer, etc.), broad geographical information, site-navigation pattern, etc. We, like many websites, use cookie technology throughout our side. By placing a “cookie” on your computer’s hard drive we can recognize you as a new or return user and personalize your experience. A cookie is a piece of data stored on your computer’s hard drive that enables us to track and target your shopping experience and order as you shop on our site. For example, cookies are used to save your Shopping Bag information so you can browse from page to page without losing that information. If you reject our cookies, you may still use Fitness Mogul’s Website, but you may be limited in some of the features. Cookies do not contain personally identifiable information. Furthermore, our computer servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as the date and time of your access to the Site, the length of time of your visit, the portions of the Site accessed, the number of times you visit and purchase from the Site, the IP address assigned to your computer, the type of browser used by your computer, the domain from which your connection to the Site originates, and one or more cookies that may uniquely identify your computer. We assign you a unique internal identifier to help keep track of your future visits. We use this information to gather aggregate demographic information about our visitors, and we use it to personalize the information you see on the Site and the e-mails you receive from us (should you grant us permission to send e-mails to you). We keep this information for our internal use; we do not share it with others. This information is in no way tied to your personal information, including your e-mail address. Fitness Mogul may also use non-personal identifiable information for internal business and marketing purposes and to help administer and improve Fitness Mogul’s Website for your shopping experience. We may use the information you provide in aggregate form for internal business purposes to analyze trends and site traffic patterns. When you visit Fitness Mogul’s Website or Fitness Mogul’s scheduler or view one of our emails, we will use pixel tags or “clear” gifs to track links and/or similar technology to note some of the pages you visit on our website and to personalize your experience. We also use pixel tags to determine what types of email your browser supports. We may use the information collected through pixel tag, tracking links, and similar technology in combination with your personally identifiable information.
“Personally identifiable information” is any information about you as an individual, such as your name, address, telephone number, credit card number, birth date, or email. We collect personally identifiable information from you when you communicate with us via email, Fitness Mogul’s Website, Fitness Mogul’s scheduler, telephone or in writing, when you place an order or fill out a registration form, when you post a review, when you create an account, when you subscribe to our newsletter, or when you participate in a contest, sweepstakes, survey or other promotion. When you place an order through Fitness Mogul’s Website or Fitness Mogul's scheduler (fitnessmogul.cshape.net), we require that you provide your name, email, shipping/billing address, phone number, credit card number and its expiration date in order to process and track your order. We may also maintain a record of your product purchases. Whether or not you provide your personally identifiable information to us is completely up to you, but if you choose not to provide the information we request, you may be unable to use some of our services. We collect this information to serve you better and to provide you with a customized experience while using Fitness Mogul’s Website for browsing and shopping. We may use your personally identifiable information to: fulfill a request from you, such as to receive promotional emails, fulfill and deliver your orders, respond to your comments or questions, contact you if necessary while processing an order, and generate web analytics to compile user data for marketing purposes. We may also combine the personally identifiable information that you provide to us with other personal information about you (such as demographic and past purchase information) from our records and from other sources for future marketing initiatives and to help us improve Fitness Mogul’s Website presentation, Fitness Mogul’s scheduler and your overall shopping experience. We do not ever rent or sell your email address with these organizations or with other third parties for marketing purposes. Fitness Mogul may also share your personally identifiable information with third parties that perform services for us, such as our affiliates, advertisers, partners, potential business partners, and other unaffiliated entities, but only for the purposes of their performing such services for us. These companies and individuals are hired to perform functions on our behalf, such as fulfilling and processing orders, processing credit card payments, performing data and marketing analysis, fulfillment to process orders, and providing customer support. While such third parties may be provided with access to personally identifiable information needed to perform their function, they may not use or disclose such data for any other purpose. Additionally, Fitness Mogul contractually obligates our service providers to maintain all the information collected for us in strict confidence. For fraud protection and compliance with applicable law, we may disclose any information, including personally identifiable information, that we deem necessary. In the event another company buys the assets or ownership interests in Fitness Mogul, your personally identifiable information may then belong to that other company, subject to the terms and conditions under which you provided it.
Security for Fitness Mogul’s Website and Fitness Mogul’s scheduler is in accordance with industry standards to protect the security of your personal information both online and offline. Personally identifiable information is stored on computer servers in a controlled environment that is reasonably protected from unauthorized misuse or disclosure. We use available technology and other techniques to implement systems like firewalls, and/or encryption to secure marketing data transfers. Orders placed on Fitness Mogul’s Website are encrypted using Secure Socket Layer (SSL) technology, an industry standard that is used by vendors to ensure the security of online business. If you have any questions about security on our website, please email email@example.com.